Terms & Conditions

1. Consent

By using our website (“the Site”), users agree that they consent to:

• The collection, use, and storage of their personal data as outlined in our Privacy Policy.
  
  
• The terms and conditions set out in this document.
  
  

If we process your personal data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

To withdraw your consent, please contact:
Christine O’Brien – Christine@RJCRenewables.ie

2. Legal Basis for Processing Personal Data

We process personal data of users in the EU in accordance with Article 6 of the General Data Protection Regulation (GDPR). Our legal bases include:

1. Consent – Users have given clear consent for specific purposes.
   
   
2. Legitimate Interests – Processing is necessary for our legitimate business interests, such as designing and installing solar panel systems, and is not overridden by users’ rights or freedoms.
   
   
3. Contractual Necessity – Processing is required to enter into or fulfil a contract. If necessary personal data is not provided, we may be unable to deliver our services.
   
   

3. Personal Data We Collect

We only collect the data necessary to deliver our services and operate our business effectively. We do not collect more data than required.

Data Collected Non-Automatically

When users perform certain actions on the Site, we may collect:

• First and last name
  
  
• Email address
  
  
• Phone number
  
  

Collection Method: This data is typically collected via our contact forms or direct correspondence.

4. How We Use Personal Data

Data collected may be used for the following purposes:

• To communicate with users
  
  
• To respond to enquiries or provide quotes
  
  
• To deliver our solar panel design and installation services
  
  
• To improve customer service and website functionality
  
  

We will not use personal data for any purpose not outlined in this policy unless explicit consent is obtained.

5. Who We Share Personal Data With

Employees

We may share user data internally with employees who need it to fulfil their duties.

Third Parties

We do not sell or share data with third parties, except:

1. If required by law
   
   
2. For legal proceedings
   
   
3. To protect our legal rights
   
   
4. In the event of a business sale or transfer
   
   

We are not responsible for the privacy practices of any external websites linked from our Site.

6. Data Retention

Personal data will be stored only as long as necessary to fulfil its intended purpose. Users will be notified if their data is retained beyond this timeframe.

7. Data Protection & Security

We take reasonable and industry-standard measures to protect user data, including restricted access to client files. However, due to the nature of the internet, we cannot guarantee absolute security.

8. User Rights (GDPR)

As a data subject, you have the right to:

1. Be informed about how your data is used
   
   
2. Access your personal data
   
   
3. Request rectification of inaccurate data
   
   
4. Request deletion (the “right to be forgotten”)
   
   
5. Restrict processing
   
   
6. Data portability
   
   
7. Object to processing
   
   

To exercise any of your rights, contact:
Christine O’Brien – Christine@RJCRenewables.ie

9. Children’s Data

We do not knowingly collect data from children under the age of 16. If a child under 16 has submitted personal data, a parent or guardian should contact us and the data will be deleted promptly.

10. Contact

For any questions or concerns related to your data or these Terms & Conditions, please contact our Privacy Officer:

Christine O’Brien
Christine@RJCRenewables.ie